1.Eligibility for Returns
We accept returns under the following conditions:
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The return request is made within [7] days of delivery.
The item is unused, in its original packaging, and includes all accessories.
2. Non-Returnable Items
Certain items are not eligible for return, including:
Products that have been used, altered, or damaged due to misuse.
Custom-made or personalized items.
Items sold under a “No Return” or Clearance Sale policy.
3. Return Process
1. Initiate a Request:
Contact our customer support at [Your Email/Phone] with your order details and reason for return.
Provide clear images/videos showing the issue with the product.
2. Approval & Pickup/Shipping:
Once approved, we will arrange a pickup (if applicable) or request you to ship the item back.
Customers may need to bear the return shipping costs unless the return is due to our error.
3. Inspection & Refund/Replacement:
After receiving the product, we will inspect it.
If approved, we will offer either a replacement or a refund (as per your preference).
4. Refund Policy
Refund Mode: Refunds will be issued to the original payment method within [X] days of approval.
Deductions: Shipping charges (if applicable) may be deducted from the refund amount.
5. Exchange Policy
If you receive a defective or incorrect item, you may opt for a replacement instead of a refund.
Exchanges are subject to stock availability.
6. Contact Us
For return-related queries, contact:
📞 9942490531
📞 6381833172
📞 04144-356877
📧 kamalatradersraj@gmail.com